Terms of Use

1. Definitions

• "Service" / "Platform" — the BEPO 360 system for managing, storing, processing, viewing and sharing 360 experiences, virtual reality (VR), panoramas, virtual tours and digital media, together with all its components and related services.
• "Customer" / "you" / "User" — any person or entity that uses the Service, whether as a subscriber, purchaser, equipment renter, event-service client or content viewer.
• "Customer Content" — any file, image, video, audio, panorama, text, trademark, logo or other information that you upload, provide or make available to us, or that is produced for you as part of the Service.
• "Experience" — a digital deliverable that can be viewed in the system (a 360 tour, an event, a gallery, etc.).

2. Description of the Service

BEPO 360 provides a platform and services for creating, managing, storing and sharing 360 and VR experiences, including on-site event capture and production, media processing, a dedicated viewer, QR codes and viewing cards (BEPO Link), subscription services, and the sale and rental of related equipment.

We may, at our discretion, add, modify, limit or discontinue components, capabilities or packages of the Service, and adjust the way the system operates from time to time. The Service is provided "AS IS" and subject to availability, as set out in these Terms.

3. Account, registration and authorized use

• Use of the dashboard and management tools is permitted only to authorized users and in accordance with the permissions granted to them.
• You are responsible for keeping your account access credentials confidential and for all activity carried out under your account. You must notify us immediately of any unauthorized use.
• You must provide accurate, current and complete information at registration and throughout the engagement.
• The Service is intended for adults aged 18 and over who are legally capable of entering into a binding agreement, and for authorized entities. Use by a minor under the age of 18 is permitted only under the responsibility, supervision and express prior consent of a parent or guardian, who accepts these Terms on the minor's behalf and bears full responsibility for the minor's use and content. The Service is not intended for children, and we do not knowingly collect information from children under the age of 13; the Service may not be used, nor may details be submitted, by a child under the age of 13. By using the Service you represent that you meet these age requirements.

4. Customer responsibility for content

Full and sole responsibility for all Customer Content — and for everything relating to its upload, publication, sharing and display — rests with you alone. By uploading or providing content to us, you represent and warrant that:

• You own the Customer Content, or you hold all the rights, licenses and consents required to upload, process, store, publish and share it through the Service.
• The content does not infringe the copyright, trademarks, patents, trade secrets, performers' rights or any other intellectual property right of any third party.
• You have obtained all consents required under any law from every person who appears, is seen or is heard in the content (including consent to filming, publication and use of their likeness, as well as consents required regarding privacy and minors).
• The content is not offensive, inciting, threatening, defamatory, pornographic, discriminatory, unlawful or contrary to public policy, and does not contain malicious software.
• The content and the manner of its display comply with all applicable law, including privacy and copyright laws.
• This responsibility applies to all content you upload or make available — including photographs, video and media captured at an event (by you, on your behalf, or by us for you) — and to the consents and permits for publishing and sharing it. The platform serves solely as a technical tool for storage and display, and responsibility for the content and for making it available to viewers rests with you and not with us.

We do not monitor, review or pre-approve Customer Content and bear no responsibility for such content, its legality or its accuracy. You bear sole responsibility for deciding which content to upload, with whom to share it and under which privacy settings. Sharing an experience via a link, QR code or any other means is done entirely at your responsibility. We may, but are not obligated to, remove or block content that in our view breaches these Terms or any law, without prior notice.

5. License to use content

Customer Content remains your property. Solely for the purpose of providing the Service, you grant us a non-exclusive, worldwide, royalty-free license to host, store, copy (including backups), process, transcode, compress, display and transmit the Customer Content, as necessary to operate, maintain and secure the Service and to make it available to viewers according to the settings you have chosen.

This license is used by us solely to operate the Service for you and does not grant us ownership of the content. Subject to your prior written consent, we may also use selected content for demonstration, portfolio or marketing purposes of BEPO 360.

6. Intellectual property and BEPO 360 rights

All rights in the Service — including the platform, the code, the infrastructure, the interfaces, the design, the viewer, the logo, the trade names, the manner in which content is presented, the processing and sharing mechanisms, and any know-how, method or technology underlying the Service — are our exclusive property or that of our licensors, and are protected by copyright and other intellectual property rights.

• You may not copy, reproduce, decompile, reverse engineer, scrape, create derivative works from, sell, rent or make available to any third party any part of the Service, without our prior written approval.
• You may not remove, obscure or alter any ownership, brand or copyright notices appearing in the Service or its deliverables.
• You may not bypass, disable or tamper with the security, protection or authorization measures of the system.

7. Event services and on-site filming

As part of the event services, we or those acting on our behalf attend the event site for the purpose of filming, production and uploading content. When ordering this service you undertake that:

• You have obtained all the approvals, permits and consents required to carry out the filming on site and to publish its deliverables, including the consent of participants and the owner of the venue.
• You will provide reasonable, safe and timely access to the site and to the required infrastructure (power, connectivity, working space) for the performance of the work.
• Arrangements, dates, scope and content of the service will be defined in the order or the quote. Changes, cancellations or postponements may incur charges in accordance with the order terms.
• We will not be liable for any delay or non-performance arising from circumstances beyond our control, including weather, force majeure, on-site constraints or your failure to meet your obligations.

The manner of performance, the equipment and the professional methods are at our professional discretion, with the aim of delivering a high-quality result.

8. Storage, backup and data retention

Customer Content and associated data are stored on secure infrastructure operated by us or by infrastructure and cloud providers on our behalf, including customary encryption and protection mechanisms during transit and storage. We take reasonable measures to preserve the integrity and availability of the content; however, our internal operation, architecture and providers are at our discretion and may change from time to time.

• Storage volumes, availability, backup policy and retention period are determined by your package, subscription or agreement, and may be subject to limits.
• We may limit, compress, archive or delete content at the end of the retention period, upon termination of the engagement, or in the event of non-payment, after providing reasonable notice where possible.
• The Service should not be regarded as a sole backup. Responsibility for keeping an independent master copy of your content rests with you.
• Subject to any law and to the terms of the agreement, we will allow you to obtain or export your content within a reasonable period after a request and subject to the settlement of your financial obligations.

9. Availability, maintenance and changes

We strive for high availability of the Service, but we do not warrant continuous, error-free operation. The Service may be subject to interruptions for maintenance, updates, upgrades or for reasons beyond our control (including failures of infrastructure providers, networks or third parties). Where possible, we will provide advance notice of planned maintenance. We may change, add or remove features and capabilities of the Service from time to time.

10. Payments, packages and subscription

• The consideration, packages and payment terms will be set out in the relevant order, subscription page or quote. Prices do not include VAT unless stated otherwise.
• Subscriptions renew according to the chosen billing cycle, unless cancelled before the start of the next cycle, in accordance with the subscription terms and any law.
• Late payment may lead to suspension of the Service, restriction of access to content, or termination of the engagement.
• Unless otherwise required by law or agreement, payments made are non-refundable for service periods already provided.

11. Equipment — sale and rental

If you purchase or rent equipment through us, the following terms apply alongside the specific order terms:

• Rented equipment remains our property and must be returned in good condition by the agreed date. You are responsible for any damage, loss or theft of the equipment from the moment of its delivery until its return.
• Warranty for sold equipment is provided in accordance with the manufacturer's instructions and any law. Natural wear and tear and improper use are not covered.
• Equipment must be used in accordance with the manufacturer's instructions and safety guidelines. We will not be liable for damage caused by improper use.

12. Prohibited use

When using the Service, you undertake not to:

• Upload or distribute content that is unlawful, infringing, offensive or harmful, as detailed in Section 4.
• Use the Service for any unlawful purpose or in breach of these Terms.
• Place an unreasonable load on the system or our servers, run automated crawlers or bots, or carry out mass access that is not for legitimate use.
• Attempt to gain unauthorized access to the system, to other accounts, to infrastructure or to data that is not yours.
• Distribute malicious software, or carry out hacking, injection, sabotage or any action that harms the integrity, security or availability of the Service.
• Bypass restrictions, quotas, authorization measures or security mechanisms of the Service.

13. Privacy and data protection

We respect your privacy and act in accordance with applicable law. Personal information provided to us is used to provide the Service, manage the engagement, provide support and improve the Service. We take reasonable security measures to protect the information, but absolute protection against every risk cannot be guaranteed. For more information, see our Privacy Policy.

Where Customer Content includes personal information of third parties, you act as the data owner and controller, and we process it for you and according to your instructions only, for the purpose of providing the Service. It is your responsibility to ensure a lawful basis for collecting and sharing such information.

14. Limitation of liability

The Service is provided "AS IS" and "AS AVAILABLE", without any representation or warranty of any kind, express or implied, including as to fitness for a particular purpose, merchantability or non-infringement. To the extent permitted by law, we will not be liable for:

• Loss, defect, corruption or unavailability of Customer Content, to the extent not caused by our gross negligence.
• Indirect, consequential, special or punitive damages, including loss of profits, revenue, goodwill or business opportunity.
• Damage arising from Customer Content, its use, your decisions regarding sharing and publication, or reliance upon it.
• Interruptions, failures or delays arising from a third party, infrastructure providers, the internet or force majeure.

In any event, our total liability to you — on any cause of action whatsoever — shall not exceed the amount actually paid to us for the Service in the three months preceding the event giving rise to the claim. Nothing in the foregoing derogates from rights that cannot be limited under the law.

15. Indemnification

You undertake to indemnify and compensate BEPO 360, its owners, employees and those acting on its behalf, for any damage, expense, loss or claim (including attorneys' fees and legal costs) caused to us as a result of: (a) Customer Content or its use; (b) your breach of these Terms or of any law; (c) infringement of third-party rights, including intellectual property and privacy rights; or (d) unauthorized or unlawful use of the Service by you or on your behalf.

16. Suspension and termination

We may suspend or terminate your access to the Service, in whole or in part, immediately, in the event of a breach of these Terms, non-payment, misuse, or suspected unlawful or dangerous activity. You may stop using the Service at any time, subject to meeting your financial obligations. Upon termination, your access to the Service will cease and content may be deleted in accordance with the data retention policy (Section 8). Provisions which by their nature are intended to survive termination (including intellectual property, limitation of liability and indemnification) shall continue in force.

17. Changes to the Terms

We may update these Terms from time to time. The updated version will be published on this page with an updated date and will apply from the time of its publication. Continued use of the Service after the update constitutes acceptance of the updated Terms. We recommend reviewing this page from time to time.

18. Governing law and jurisdiction

These Terms and the use of the Service are governed solely by the laws of the State of Israel, without applying its conflict-of-laws rules. Exclusive jurisdiction over any dispute relating to these Terms or the Service is granted to the competent courts of the Tel Aviv–Jaffa district.

19. Contact

For inquiries, questions, service requests or notices regarding these Terms, you may contact us by email: info@playzone.co.il.